Update your address, phone number, email address or name

It is important to keep your mailing address current in our files, even if you have stopped claiming benefits. We mail your IRS tax information, benefit eligibility information and other notices to the address we have on file.

How do I change my address or phone number?

You can change your contact information online or by calling the claims center at 800-318-6022 and using the automated system (12:00 a.m. Sunday – 4:00 p.m. Friday, unless Friday is a holiday).

To change your information online, sign in to your eServices account. Next to About Me, choose Update. Then chose Update contact information under the I want to menu.

To avoid errors when using the phone, please speak slowly and clearly.

When will my address change be effective?

When you submit a change online, it could take up to 24 hours to process.

When you speak with a claims center agent, the change you requested takes place immediately. If you use the weekly claims line, we usually change your address the same day you submit it. However, it could take up to 48 hours to process.  

If you submit an address change, please wait until later in the week to submit your weekly claim. Otherwise, we may mail all correspondence, including your check, to your old address.

The post office does not forward unemployment benefit checks.

How do I change my email address?

You can add or update your email address online or by calling the claims center at 800-318-6022.

How do I change my name?

Call center claims at 1-800-318-6022 (Monday – Friday from 8 a.m. – 4 p.m. except holidays) to speak with a claims specialist.

Read Employment Security's privacy statement.