Before contacting us
We receive many calls. You might experience long wait times. Try these resources on our website before calling:
- Technical support for eServices
- eServices User Guide (PDF, 1.18 MB)
- Unemployment benefits
- Handbook for Unemployed Workers (PDF, 2,20 MB)
Unemployment benefits
Call 800-318-6022 for help in English or Spanish. Our agents are available Monday through Friday, 8 a.m. to 4 p.m.
Visit our language help page for help in other languages.
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Apply for benefits and file weekly claims online
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eServices is the fastest and easiest way to apply for benefits and file weekly claims.
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Apply for benefits and file weekly claims by phone
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Call 800-318-6022. You can:
- Apply for benefits using our automated phone system, 8 a.m. to 4 p.m., Monday through Friday.
- File weekly claims using our automated phone system. File claims from 12:01 a.m. Sunday through 4 p.m. Friday.
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Fax or mail your weekly claim
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- Fax to 800-301-1796.
- Send mail to:
Centralized Claims Processing Unit
P.O. Box 19019
Olympia, WA 98507-0019
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For employers: questions about a former employee's unemployment claim
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Call 877-504-5607. Have your 12-digit employer ID number ready.
Eligibility forms
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Eligibility for unemployment benefits
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Send any forms or documents about your eligibility for benefits, including completed questionnaires about your job loss.
- Fax to 800-301-1796.
- Send mail to:
Unemployment Insurance Imaging
P.O. Box 19019
Olympia, WA 98507-0019
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Military DD214, Federal affidavit form
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- Fax to 800-301-1796.
- Send mail to:
Special Wage and Benefit Unit
P.O. Box 19019
Olympia, WA 98507-9046
Appeal a benefits decision
Visit our webpage about appealing a decision.
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Submit an appeal
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- Fax to 800-301-1795.
- Send mail to:
Claims Center Appeals
P.O. Box 19018
Olympia, WA 98507-0018
Repay benefits
Visit our webpage about repaying benefits.
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Questions about repaying benefits
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- Call 866-697-4831.
- Call Washington Relay Service 711 if you have a hearing or speaking impairment.
- Email bpcunit@esd.wa.gov.
- Fax to 866-610-9235.
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Mail a repayment
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Benefit Payment Control
Employment Security Department
P.O. Box 35115
Seattle, WA 98124-5115
Paid Family and Medical Leave
Visit Washington's Paid Family and Medical Leave website.
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Get help with Paid Leave
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- Email paidleave@esd.wa.gov.
- Call 833-717-2273.
Employer tax questions
Visit our employers' guide to paying taxes webpage.
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General questions about unemployment taxes
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- Call 855-829-9243.
- Call Washington Relay Service 711 if you have a hearing or speaking impairment.
- Email OlympiaAMC@esd.wa.gov.
- Send mail to:
ESD Account Management Center
P.O. Box 9046
Olympia, WA 98507-9046
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Account information and updates
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For information about your tax account, voluntary coverage, power of attorney, professional employer organizations, address changes or other business updates:
- Call 855-829-9243, option 4.
- Email status@esd.wa.gov.
- Send mail to:
Registration Unit
P.O. Box 9046
Olympia, WA 98507-9046
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Tax rates and benefit charges
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- Call 855-829-9243, option 3.
- Email esdexperiencerating@esd.wa.gov.
- Send mail to:
Employment Security Department
Experience Rating/Benefits Charging Unit
P.O. Box 9046
Olympia, WA 98507
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Appeal a tax decision
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ESD - Tax Appeals
P.O. Box 9046
Olympia, WA 98507-9046 -
Tax information for new businesses
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Call 855-829-9243, option 4.
Employer tax payments
Pay unemployment taxes online through Employer Account Management Services (EAMS).
To learn more about Paid Family and Medical Leave payments, visit paid leave information for employers.
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Request paper tax forms
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Email taxforms@esd.wa.gov.
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Technical support for online tax filing
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Email uiftsupport@esd.wa.gov.
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Deferred payment contracts
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- Email ESCtax@esd.wa.gov.
- Send mail to:
ESD - Payment Contracts
P.O. Box 9046
Olympia, WA 98507-9046
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Mail paper checks after filing your quarterly report online
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ESD - Electronic Filing
P.O. Box 84267
Seattle, WA 98124-5567 -
Mail monthly billing statement payments
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Employment Security Department
P.O. Box 84242
Seattle, WA 98124-5542 -
Mail paper quarterly reports
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If you file on paper, be sure to use the current, original forms we send you or you might get a penalty. To get the latest forms:
- Email us at TaxForms@esd.wa.gov.
- Call us at 855-829-9243 (855-TAX-WAGE), option 4.
Mail paper reports or payments to:
P.O. Box 35114
Seattle, WA 98124-5114 -
Mail payments for bulk filing quarterly reports
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P.O. Box 35114
Seattle, WA 98124-5114
Layoffs
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Contact the SharedWork program to avoid a layoff
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- Learn about SharedWork.
- Email sharedwork@esd.wa.gov.
- Call 800-752-2500, option 3.
- Send a fax to 800-701-7754.
- Send mail to:
SharedWork Program
P.O. Box 9046
Olympia, WA 98507-9046
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Report a layoff
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Email ESDGPWorkforceInitiatives@esd.wa.gov to report a layoff under Worker Adjustment and Retraining Notification (WARN) requirements.
Bankruptcy
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Notify us about bankruptcy
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- Email esdgpbankruptcyunit@esd.wa.gov.
- Send mail to:
Employment Security Department
P.O. Box 9046
Olympia, WA 98507
(U.S. Postal Service only. No UPS or FedEx)
Labor market information
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Contact our labor market data office
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- Email lmea@esd.wa.gov.
- Contact Labor Market Information.
- Use our labor market information feedback form.
- Call 833-572-8421.
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Public and confidential records
Media inquiries
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For reporters
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Email media@esd.wa.gov.
Website questions and comments
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Contact our website team
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Email our website team at webadmin@esd.wa.gov about:
- Spelling errors on our website.
- Broken links.
- Suggestions to improve our website content.
Employment Security Department headquarters
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Phone number
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Call our headquarters at 360-890-3500.
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Mailing address
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Employment Security Department
P.O. Box 9046
Olympia, WA 98507We accept only U.S. mail and packages at this address. Please do not send UPS or FedEx items to this address.
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Street address
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212 Maple Park Avenue SE
Olympia, WA 98501-2347Open Monday through Friday, 8 a.m. to 4:30 p.m.
We accept only UPS and FedEx items at this address. Please do not send U.S. mail to this address.
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Invite the ESD commissioner to an event
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Use this form to invite the commissioner to an event.