About eServices for employers

Employers and firms that represent employers can manage many tasks in eServices. Learn how to create an account and combine eServices with the Employer Account Management System (EAMS).

eServices and the Employer Account Management System (EAMS) can work together

Employers do not need to use eServices to file quarterly unemployment tax and wage reports or pay taxes. Most simply use a SecureAccess Washington (SAW) account to access EAMS. Read this page to understand when you might need an eServices account.

About eServices

An online portal where employers can complete tasks related to unemployment benefits.

About EAMS

One service available in eServices. Primarily, employers use EAMS to pay unemployment taxes and submit quarterly tax and wage reports. When you have access to locked services in EAMS, you can use more features in both eServices and EAMS.

eServices, EAMS and locked services are all free.

What you can do in eServices with EAMS locked services

Manage your employees' unemployment claims

  • Read and reply to our messages and letters.
  • Respond to our questions about employees who were discharged or quit.
  • Appeal our decision to pay unemployment benefits to your former employees.

Better manage your tax account and quarterly wage reports

With locked services, you can:

  • Copy data from one quarter to the next.
  • Save, view and amend reports.
  • Auto-calculate excess wages.
  • View payment history.
  • Cancel pending payments.
  • View account activity.
  • Control user accounts.

Apply for the SharedWork program

The SharedWork program allows you to temporarily reduce employees' hours instead of laying them off. Employees collect benefits to replace some of their lost wages.

What you can do in eServices without EAMS locked services

Pay unemployment taxes and file quarterly wage reports

You can use EAMS to pay unemployment taxes and submit quarterly tax and wage reports. But you might want the added features of locked services.

Apply for the Work Opportunity Tax Credit

The Work Opportunity Tax Credit (WOTC) saves you money on taxes when you hire certain workers. Through eServices, you can:

  • Apply for tax credits.
  • Check the status of an application.
  • Print certifications.

How to get full access to everything in eServices

Follow these steps. You might already have completed 1 or more.

  1. Create a SecureAccess Washington (SAW) account

    You might already have a SAW account if:

    • You or your representative use EAMS.
    • You have managed your employees' unemployment claims online.
    • You use other online employer services at the state departments of Labor & Industries, Revenue or Licensing.

    If you do not have an account:

    1. Go to the SAW website and choose "Sign up!"
    2. Enter your personal information. Listing a secondary email address and phone number will give you options for completing required security checks in the future.
    3. Create a username and password.
    4. Review your information. You may want to print this page for your records.
    5. Check the box next to 'I'm not a robot' and choose "Create my account."
    6. SAW will send you an email. Find the email and select the link to activate your account.

  2. Set up your EAMS account in SAW

    1. Log into SAW.
    2. Choose 'Add a New Service.'
    3. Choose 'I would like to browse a list of services by agency.'
    4. Scroll down and choose 'Employment Security Department.'
    5. Choose 'Apply' next to 'Employer Account Management Services (EAMS).'
    6. Choose 'Access Now.'

    Use these same "Add a New Service" instructions to:

    • Pay premiums or file reports for the Paid Family and Medical Leave program.
    • Search for employees through WorkSource.

  3. Request access to locked services

    Start from your EAMS home page. Find full instructions, how-to videos and more information on how to request access to locked services.

  4. Sign into eServices

    1. Go to the eServices sign-in page.
    2. Enter the same username and password you used to create your SAW account.

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