Definitions of terms

Look up definitions of terms we use across our website and in other communication.

able and available

Unless otherwise directed, unemployment claimants need to be ready, able and willing to immediately accept any suitable work offered. They also need to actively search for a job each week that they want to receive unemployment benefits. The law that applies is RCW 50.20.010.

actively seeking work

Unless we direct unemployment claimants otherwise, they need to actively search for jobs using methods that are usual for their occupation and area. Claimants also need to keep a record of their job search. Learn more about job search requirements.
 

adjudication

The process of deciding if people are eligible to receive unemployment benefits. Our process uses fact finding. If a claim is "in adjudication," ESD is gathering and reviewing facts to make that decision.

adjudicators

Trained staff members at ESD. Their job is to gather and research facts about an unemployment claimant's eligibility for benefits. An adjudicator uses state and federal rules and laws to resolve questions about their claim.

alternate base year (ABY)

In Washington state, an unemployment claimant's alternate base year is the last 4 calendar quarters completed at the time they apply for benefits. If someone did not work 680 hours in their regular base year, they may be able to file a claim using their alternate base year.

appeal

make a serious or urgent request, typically to the public.

base year

In Washington state, an unemployment claimant's base year is the first 4 of the last 5 calendar quarters completed at the time they apply for benefits. A claimant must have worked 680 hours in covered employment during their regular base year to qualify for unemployment benefits.

benefit year

The 52-week period when a claimant can receive unemployment benefits on their claim. A benefit year begins on the Sunday of the week a claimant applies for benefits.

benefits exhausted

A claimant has used up all their unemployment benefits during their benefit year.

calendar quarter

The 3-month period beginning on the first day of January, April, July and October each year. It ends on the last day of March, June, September and December.

calendar year

A "calendar year" is January 1st to December 31st.

casual labor

Work done in self-employment for someone other than an employer on a one-off basis. For example, mowing the neighbor's lawn for payment.

Commissioner-Approved Training (CAT)

Commissioner-Approved Training is a program that allows unemployment claimants to attend full-time vocational training to get a job. Claimants do not have to look for work while receiving unemployment benefits. CAT does not pay for books, tuition or school-related fees.

commuter

An unemployment claimant who lives in 1 state and normally travels across state lines for work.

conditional payments

Unemployment benefit payments made by ESD to claimants in continued claim status. ESD makes these payments when we find an issue on a claim. We might not know if the claimant is eligible for benefits but we cannot stop or delay benefit payments while the issue is being resolved. ESD makes conditional payments to those in continued claim status until we can give them adequate notice, an opportunity to be heard, and until we can determine eligibility.

continued claim status

Claimants have received credit for their waiting week or been paid benefits for one or more weeks. Claimants are no longer in continued claim status when, for 4 weeks in a row, they either:

  • Have not filed a weekly claim.
  • Reported earnings that made them not eligible to receive a weekly payment.
  • Did a combination of both the above.   
     

corporate officers

 People who are officers of a corporation. They are considered employed and not eligible for regular unemployment benefits if they meet one of the following:

  • 25% or more of their total base-year wages are from that corporation; and they own 10% or more of the outstanding corporate stock.
  • They have a family member, who is also an officer and who owns 10% or more of the corporate stock.

Learn more about unemployment coverage for corporate officers.

covered employment

A job covered by unemployment insurance. A job is covered if the employer is required by law to report their employees' wages and hours to ESD, another state or to the federal government.

Customer Care Team

The team of agents skilled in answering questions about Paid Family & Medical Leave and WA Cares.

The Customer Care Team can help answer questions about a customer’s application, account, weekly claims, payments or use of the program. The number is 833-717-2273. This team does not handle questions about unemployment benefits. For help with unemployment benefits questions, see the entry about the Unemployment Claims Center . 

debit card

A card where ESD deposits your unemployment benefits so that you can access the money. The other alternative to receive benefit payments by direct deposit to your bank or credit union account. When you apply for benefits, you need to choose if you want to receive your benefits on a debit card or by direct deposit. Once ESD issues a benefit payment, you will typically receive it in your account or on your debit card in 1 to 3 business days, depending on how your bank processes the payment.

direct deposit

When ESD electronically transfers your benefit payments directly into your bank account.

dislocated worker

Dislocated workers are those who lost their job and are not likely to return to the same occupation. The reason could be due to plant closure, mass layoffs, foreign competition or lack of demand for your skills. Contact the WorkSource office near you for more information about programs to help dislocated workers.

displaced homemaker

Someone who meets some of these criteria:

  • Has been serving family members in the home without pay.
  • Depended on the income of another family member and is no longer supported by that income.
  • Is unemployed or underemployed.
  • Is having trouble getting a job.

disqualified

We denied your unemployment benefits for the week or for an undefined time. We consider multiple factors when we decide to allow or deny benefits. You can learn more about weekly unemployment claims. You can also log into your eServices account and select “Manage my active claim” for more information. And you can contact the Unemployment Claims Center to find out what issue is affecting your claim.

Sometimes, the reason you are denied can be resolved and you could become eligible for benefits. You should continue submitting weekly claims for weeks you want to receive benefits.

earnings

 All compensation you earn for personal services, including:

  • Wages.
  • Commissions and bonuses.
  • The cash value of compensation paid in any way other than cash.
  • The value of tips earned during a specific time. 

If you underreport your earnings, we might deny or reduce your benefits. And you might need to pay us back for benefits we paid you. If you’re ever unsure if you need to report earnings, it’s best to report them until you can speak with an agent at the Unemployment Claims Center. An agent can correct your earnings if you overreport them.