SharedWork employee/participant questions
I have tried to apply for unemployment benefits online, but am having trouble. Can someone help me?
Yes. Call our customer service for technical assistance, 1-800-752-2500, option 1. Or go to your employer representative at your place of business to complete and submit a SharedWork Employee Application.
I forgot my PIN number. Can you help me?
Of course! Call SharedWork 800-752-2500, option 1 to get immediate help.
Where do I find the questions I will be asked when claiming online or by phone?
Based on how you submit your claim you may have different questions to answer each week. For more information about submitting your weekly claim, refer to your SharedWork Employee Participation Packet and the document called, "You Applied for SharedWork. What’s next?"
Can I get another part-time job while I’m working reduced hours with my SharedWork employer?
Yes, you can get a second or even a third job, if you want to. However, every week you submit an unemployment claim, you must report hours and gross earnings from all your employers. If your hours total 40 hours or more each week, you are not eligible for unemployment insurance benefits for that week.
Can I also be self-employed while I’m working reduced hours with my SharedWork employer?
Yes, you may be self-employed. You must provide information about your self-employment activity. Your unemployment insurance claim will be reviewed to determine if you are eligible for benefits. Each week when you submit your claim, you must report self-employment work hours and net earnings. If your hours total 40 hours or more each week, you are not eligible for unemployment insurance benefits for that week.
What is the difference between SharedWork and regular unemployment benefit payments?
You must work between fifty percent and ninety percent of your usual weekly hours to receive SharedWork benefits. Eligible employees receive partial unemployment insurance benefits based on the percentage of hours that they work each week.
For weeks you are not eligible for SharedWork benefit payments, you could be entitled to a regular unemployment benefit, based on the law requirements. In any week you work less than fifty percent or more than ninety percent of your usual weekly hours, your claim will be processed as regular unemployment claim. Although work search is required for regular unemployment insurance, employees on SharedWork are not required to perform a work search.
Can I participate in SharedWork and receive unemployment benefits if I also am receiving Paid Family or Medical Leave (PFML) benefits?
Yes, however, you cannot claim PFML and unemployment insurance benefits for the same week. To avoid an overpayment situation, you must disclose on your weekly PFML claim that you will receive unemployment benefits for the same week. You will be denied PFML benefits for that week. Depending on your circumstances, you might determine that it's better to remain on PFML than unemployment benefits. To help you decide, use the benefit calculator to estimate your unemployment benefits.
I’m on SharedWork and work several part-time jobs. What happens if I separate from one or more of my part-time jobs?
You are required to report your separation from any employer and the reason you separated from that employer. Your unemployment insurance claim will be reviewed to determine if you’re eligible for benefits.
I’m back to working full time for my SharedWork employer. Do I still need to submit a claim each week?
You can continue to file and report your full time hours and earnings, but you will not receive a benefit, but it will keep your claim open and active.
For furloughed state employees
I'm a victim of unemployment imposter fraud and cannot create or access my eServices account. What do I do?
Don't worry! The Employment Security Department is working on fixing this issue for you. We will contact you about it.
Will there be webinars for furloughed state employees, showing them how to apply?
Yes. Go to the Webinars page for a full list and registration links.
I’m a non-permanent employee, which means I’m not eligible to participate in the SharedWork Program. Am I eligible for regular unemployment benefits?
Maybe. Non-permanent employees who are furloughed can apply for regular unemployment benefits. However, most workers who are furloughed for one day a week will not be eligible to receive unemployment benefits because their weekly salary is still too high. We recommend employees still apply; that’s the best way to find out if you’re eligible for benefits.
I’m a furloughed state employee. When should I apply for unemployment benefits?
You can set up your SAW account and use ESD’s eServices to apply for benefits once ESD approves your employer’s SharedWork application. A SharedWork representative from your agency will contact staff about next steps. Open this PowerPoint chart.
I’m a furloughed state employee. When should I submit my first weekly claim?
You can submit your first weekly claim as early as the Sunday before your first furlough day. For more information about submitting your weekly claim, refer to your SharedWork Employee Participation Packet and the document called, "You Applied for SharedWork. What’s next?" Also, open this PowerPoint chart.
Are state employees who take voluntary furloughs eligible for SharedWork and unemployment benefits?
Yes. They are treated the same as mandatory furloughs.