SharedWork claimant questions
I have tried to apply for unemployment benefits online, but am having trouble. Can someone help me?
Yes. Call our customer service for technical assistance, 1-800-752-2500, option 1. Or go to your employer representative at your place of business to complete and submit a SharedWork Employee Application.
I forgot my PIN number. Can you help me?
Of course! Call SharedWork 800-752-2500, option 1 to get immediate help.
Where do I find the questions I will be asked when claiming online or by phone?
Based on how you submit your claim you may have different questions to answer each week.
For instruction and questions when submitting your weekly claim, refer to your SharedWork Employee Participation Packet and the information sheets called, You Applied for SharedWork. What’s next?
Can I get another part-time job while I’m working reduced hours with my SharedWork employer?
Yes, you can get a second or even a third job, if you want to. However, every week you submit an unemployment claim, you must report hours and gross earnings from all your employers. If your hours total 40 hours or more each week, you are not eligible for unemployment insurance benefits for that week.
Can I also be self-employed while I’m working reduced hours with my SharedWork employer?
Yes, you may be self-employed. You must provide information about your self-employment activity. Your unemployment insurance claim will be reviewed to determine if you are eligible for benefits. Each week when you submit your claim, you must report self-employment work hours and net earnings. If your hours total 40 hours or more each week, you are not eligible for unemployment insurance benefits for that week.
What is the difference between SharedWork and regular unemployment benefit payments?
You must work between fifty percent and ninety percent of your usual weekly hours to receive SharedWork benefits. Eligible employees receive partial unemployment insurance benefits based on the percentage of hours that they work each week.
For weeks you are not eligible for SharedWork benefit payments, you could be entitled to a regular unemployment benefit, based on the law requirements. In any week you work less than fifty percent or more than ninety percent of your usual weekly hours, your claim will be processed as regular unemployment claim. Although work search is required for regular unemployment insurance, employees on SharedWork are not required to perform a work search.
I’m on SharedWork and work several part-time jobs. What happens if I separate from one or more of my part-time jobs?
You are required to report your separation from any employer and the reason you separated from that employer. Your unemployment insurance claim will be reviewed to determine if you’re eligible for benefits.
I’m back to working full time for my SharedWork employer. Do I still need to submit a claim each week?
You can continue to file and report your full time hours and earnings, but you will not receive a benefit, but it will keep your claim open and active.