Important COVID-19 update:
Due to emergency changes to unemployment benefits and services, some information on this page is not current. For the latest FAQs and information, please go to our COVID-19 page.
UI customer service one-stop
IS THIS YOUR FIRST TIME APPLYING FOR UNEMPLOYMENT BENEFITS?
If so, please first visit our Unemployment section to learn more about unemployment benefits. You will find answers to most of your questions, including:
- What are unemployment benefits?
- How do you know if you're eligible?
- What is the application process?
- What do you do after you apply?
HAVE YOU ALREADY APPLIED FOR UNEMPLOYMENT?
Did you know you can submit a weekly claim, sign up for direct deposit or a debit card or see your payment history — all from our eServices website? You can also read and reply to notices from us, update your personal information, apply for training, see wages reported by your employer and more. Before calling the unemployment insurance claims center, try finding the answers to your questions here!
Assistance by phone
We are experiencing extremly high call volume and longer than normal wait times.
Please consider these resources before calling:
For current claims center contact information and hours go to: https://esd.wa.gov/unemployment/unemployed-workers-contact
File online today!
Apply with NO WAIT TIME 24 hours a day, 7 days a week.
Anyone can apply for benefits online in English and Spanish. Apply for benefits online today!
Have all the necessary information ready
Before you apply online or by phone, be prepared and have your information ready.