Payment options
You can submit payments online, over the phone, or by mail. We can't accept payment at any of our local offices.
Online
You can make a payment online with your bank account and routing numbers.
We use a third-party vendor to collect online payments. If you enroll or make a payment online while visiting our vendor's website, they will collect information about you to process your payment.
Phone
You can call us at 855-682-0799 to make a payment over the phone.
You can mail a check or money order payable to 'Employment Security Department.' Include your name and customer identification number or Social Security number on your payment. This ensures we credit your account.
Mail your payment to:
WA BEN Overpayment
P.O. Box 35115
Seattle, WA 98124-5115
Video tutorials on overpayment balances and payments
In these videos, you can learn how to check your overpayment balance, pay an overpayment and cancel a payment in eServices.
Penalties for not repaying overpayments
If your payments are late for 2 billing cycles, we will begin deducting what you owe from any benefits you are getting. This is an offset. There are some situations where we will offset 100% of your benefits. You can find these deductions under "Intercepts" in eServices. Withheld income tax and child support are also listed there.
If your account is past due, we may file a lien in Superior Court against your real or personal property. This means we may garnish your wages or bank account. We also may deduct from your federal income tax-refund or lottery winnings. If you file for bankruptcy, you may still be responsible for repaying the debt.
Get help with payments
If you can't afford your minimum monthly payment, we may be able to help. You can contact the Employment Security Collections Unit at 866-697-4831 to make payment arrangements.
If you have a hearing or speech disability, you can use Washington Relay Service 711.