Contact Employment Security


To find the most helpful contact information, please select the category that you most closely match:

General contact information:

Agency headquarters

Mailing address
P.O. Box 9046
Olympia, WA 98507
(US Postal Service only. No UPS or FedEx)

Street address
212 Maple Park Ave. SE
Olympia, WA 98501-2347
(Customer services not available here. Also, no US Postal Service delivery. UPS and FedEx OK)

Phone number

WorkSource offices

Go to the WorkSource website to find the WorkSource location nearest you.

Claims center

To submit a question online, you'll need to create a SecureAccess Washington account.

800-318-6022 (toll free)

Only claim center staff are authorized to answer claims questions. 

Claims centers are call centers and do not have services for walk-in customers. 

If you need to use phones or computers to apply for benefits or file a weekly claim, WorkSource offices have phones and computers with internet connection available for use. Find a WorkSource office near you.

Paid Family and Medical Leave

Tax center

Go to the tax center web page for mailing addresses and fax numbers by topic.

Mailing address
For tax rate, penalties or benefits claimed by a former employee
Experience Rating/Benefits Charging Unit
P.O. Box 9046
Olympia, WA 98507

Phone numbers
Persons with hearing or speaking impairments can call Washington Relay Service 711

Mailing addresses and fax numbers for employers regarding employee-benefit claims

Additional contacts:
Agency leaders | Public records | Legislative | Economist | Governor's Committee on Disability Issues and Employment | Web site issues