Contact us

Find the best ways to contact us about different topics.

Before contacting us

We receive many calls. You might experience long wait times. Try these resources on our website before calling:

Unemployment benefits

  • The phone number is 800-318-6022. You can call for help in English or Spanish.
  • Our agents are available Monday through Friday, 8 a.m. to 4 p.m.

Visit our language help page for help in other languages.

Apply for benefits and file weekly claims online

eServices is the fastest and easiest way to apply for benefits and file weekly claims.

Apply for benefits and file weekly claims by phone

The phone number is 800-318-6022. You can:

  • Apply for benefits using our automated phone system. It is available Monday through Friday from 8 a.m. to 4 p.m.
  • File claims using our automated phone system. You can access this option from 12:01 a.m. Sunday through 4 p.m. Friday.

Fax or mail your weekly claim

  • Fax to 800-301-1796.
  • Send mail to:
    Centralized Claims Processing Unit
    P.O. Box 19019
    Olympia, WA 98507-0019

For employers: questions about a former employee's unemployment claim

  • The phone number is 877-504-5607.
  • Have your 12-digit employer ID number ready when you call.

Eligibility forms

Eligibility for unemployment benefits

Send any forms or documents about your eligibility for benefits, including completed questionnaires about your job loss.

  • Fax to 800-301-1796.
  • Send mail to:
    Unemployment Insurance Imaging
    P.O. Box 19019
    Olympia, WA 98507-0019

Military DD214, Federal affidavit form

  • Fax to 800-301-1796.
  • Send mail to:
    Special Wage and Benefit Unit
    P.O. Box 19019
    Olympia, WA 98507-9046

Appeal a benefits decision

Visit our webpage about appealing a decision.

Submit an appeal

  • Fax to 800-301-1795.
  • Send mail to:
    Claims Center Appeals
    P.O. Box 19018
    Olympia, WA 98507-0018

Repay benefits

Visit our webpage about repaying benefits.

Questions about repaying benefits

  • Phone number: 866-697-4831.
  • Call Washington Relay Service 711 if you have a hearing or speaking disability.
  • Email bpcunit@esd.wa.gov.
  • Fax to 866-610-9235.

Mail a repayment

Benefit Payment Control
Employment Security Department
P.O. Box 35115
Seattle, WA 98124-5115

Paid Family and Medical Leave

Visit Washington's Paid Family and Medical Leave website.

Get help with Paid Leave

Employer tax questions

Visit our employers' guide to paying taxes webpage.

General questions about unemployment taxes

  • Phone number: 855-829-9243.
  • Call Washington Relay Service 711 if you have a hearing or speaking disability.
  • Email OlympiaAMC@esd.wa.gov.
  • Send mail to:
    ESD Account Management Center
    P.O. Box 9046
    Olympia, WA 98507-9046

Account information and updates

For information about your tax account, voluntary coverage, power of attorney, professional employer organizations, address changes or other business updates:

  • Phone number: 855-829-9243. When you call, choose option 4.
  • Email status@esd.wa.gov.
  • Send mail to:
    Registration Unit
    P.O. Box 9046
    Olympia, WA 98507-9046

Tax rates and benefit charges

  • Phone number: 855-829-9243. When you call, choose option 3.
  • Email esdexperiencerating@esd.wa.gov.
  • Send mail to:
    Employment Security Department
    Experience Rating/Benefits Charging Unit
    P.O. Box 9046
    Olympia, WA 98507

Appeal a tax decision

ESD - Tax Appeals
P.O. Box 9046
Olympia, WA 98507-9046

Tax information for new businesses

Phone number: 855-829-9243. When you call, choose option 4.

Employer tax payments

Pay unemployment taxes online through Employer Account Management Services (EAMS).

To learn more about Paid Family and Medical Leave payments, visit paid leave information for employers.

Request paper tax forms

Email taxforms@esd.wa.gov.

Technical support for online tax filing

Email uiftsupport@esd.wa.gov.

Deferred payment contracts

  • Email ESCtax@esd.wa.gov.
  • Send mail to:
    ESD - Payment Contracts
    P.O. Box 9046
    Olympia, WA 98507-9046

Mail paper checks after filing your quarterly report online

ESD - Electronic Filing
P.O. Box 84267
Seattle, WA 98124-5567

Mail monthly billing statement payments

Employment Security Department
P.O. Box 84242
Seattle, WA 98124-5542

Mail paper quarterly reports

If you file on paper, be sure to use the current, original forms we send you or you might get a penalty.

To get the latest forms:

Mail paper reports or payments to:

Employment Security Department
P.O. Box 84137
Seattle, WA 98124-5437

Mail payments for bulk filing quarterly reports

Employment Security Department
P.O. Box 35114
Seattle, WA 98124-5114

To overnight your bulk payments, please send by USPS Express mail to the PO Box above.

Layoffs

Contact the SharedWork program to avoid a layoff

Report a layoff

Email ESDGPWorkforceInitiatives@esd.wa.gov to report a layoff under Worker Adjustment and Retraining Notification (WARN) requirements.

Bankruptcy

Notify us about bankruptcy

  • Email esdgpbankruptcyunit@esd.wa.gov.
  • Send mail to:
    Employment Security Department
    P.O. Box 9046
    Olympia, WA 98507
    (U.S. Postal Service only. No UPS or FedEx)

Labor market information

Contact our labor market data office

Public and confidential records

Report fraud

Report identity theft

Media inquiries

For reporters

Email media@esd.wa.gov.

Website questions and comments

Contact our website team

Email our website team at webadmin@esd.wa.gov about:

  • Spelling errors on our website.
  • Broken links.
  • Suggestions to improve our website content.

Accessibility

We welcome your feedback on our digital accessibility. Please let us know if you encounter barriers on our websites or have any questions about our digital accessibility.

We try to respond to feedback within 5 business days.

Employment Security Department headquarters

Phone number

Call our headquarters at 360-890-3500.

Mailing address

Employment Security Department
P.O. Box 9046
Olympia, WA 98507

We accept only U.S. mail and packages at this address. Please do not send UPS or FedEx items to this address.

Street address

212 Maple Park Avenue SE
Olympia, WA 98501-2347

Open Monday through Friday, 8 a.m. to 4:30 p.m.

We accept only UPS and FedEx items at this address. Please do not send U.S. mail to this address.

Invite the ESD commissioner to an event

Use this form to invite the commissioner to an event.