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System outage

ALERT:

System outage

Updated July 24, 2024, at 8:30 a.m.

Unemployment benefits

Due to a widespread technology outage, unemployment benefit payments might be delayed for some customers. Phones lines are open, but agents will likely be very busy. Please expect long wait times.

You can access your eServices account.

Paid Leave benefits

For updates on paid leave, go to paidleave.wa.gov/alerts.

We're sorry for this inconvenience. We will continue to provide updates here when we know more. …

March 28: Pandemic-era overpayment waiver update

ALERT:

March 28: Pandemic-era overpayment waiver update

Updated March 28, 2024

 

You may have received an overpayment of unemployment benefits during the pandemic — between Feb. 2, 2020, to Sept. 4, 2021 — but don’t worry. We’re here to help! We want to waive overpayments for people who qualify. And, if you’ve already paid us back, and we waive your overpayment, you’ll likely get a refund!

We’ll review your case soon, but you can help by providing us with more information. If you do not, …