Contact information for unemployed workers

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We are experiencing extremly high call volume and longer than normal wait times. You also can submit questions and messages online through your eServices account.

Please consider these resources before calling:

Live Chat

During business hours, live operators can respond by chat on the WorkSource website. They can answer basic questions about unemployment, but they can’t access your unemployment claim information.

Chat now on WorkSource website

For general questions: 833-572-8400

Open 7 a.m. to 4 p.m.
How unemployment works
Questions about the application
Locating information online
Agents available

For unemployment claims: 800-318-6022

Apply for benefits 7 a.m. to 4 p.m. Monday - Saturday (mostly automated system)
Submit your weekly claims 12:01 a.m. Sunday to 4 p.m. Friday (automated system)
Agents not available
Traffic is lowest 11 p.m. to 6 a.m.

Request assistance in other languages

Online

Disagree with a benefits decision? You can appeal (in writing) by fax or mail

Fax: 800-301-1795
Mail: Claims Center Appeals
P.O. Box 19018
Olympia, WA 98507

Arrange repayment of benefits you’re not entitled to receive

Email
360-902-9770
866-697-4831
Persons with hearing or speaking impairments can call Washington Relay Service 711
Fax: 866-610-9235
Mail repayments: Benefit Payment Control
Employment Security Department
P.O. Box 24928
Seattle, WA 98124

Report benefits cheaters

Office of Special Investigations
P.O. Box 9046
Olympia, WA 98507

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