ALERT
Affected by COVID-19?

Workers & Businesses: Learn more about important changes and subscribe to updates about our response to COVID-19.

Account lock out fix: We are fixing an issue causing many customers to be locked out of their eServices account. See Details

Contact information for unemployed workers

 

Start here

We are experiencing extremly high call volume and longer than normal wait times.

Please consider these resources before calling:

 

Technical Support: For support signing in or changing your password, please see our Technical Support Page

Questions about unemployment benefits eligibility, the application process, receiving your check, filing a weekly claim, qualifying for special benefits or overpayments 

  • To submit a question online, you will need to create a SecureAccess Washington account
  • Call 800-318-6022 
    • Monday – Friday from 8:00 AM – 4:00 PM
    • Saturday from 7:00 AM - 4:00 PM
  • Persons with hearing or speaking impairments can call Washington Relay Service 711 

Apply by phone 

Apply by phone at 800-318-6022 during business hours.

Claims center expanded business hours (except holidays):

Monday – Friday from 8:00 AM – 4:00 PM

Saturday from 7:00 AM - 4:00 PM

 

Schedule a Callback

If you want to schedule a specific day and time for someone from the Claims Center to call you back, please go to our Schedule a Callback page.

Request assistance in other languages 

Disagree with a benefits decision? You can appeal (in writing) by fax or mail

  • Fax: 800-301-1795
  • Mail: Claims Center Appeals
    P.O. Box 19018
    Olympia, WA 98507

Arrange repayment of benefits you’re not entitled to receive 

  • Email
  • 360-902-9770 
  • 866-697-4831
  • Persons with hearing or speaking impairments can call Washington Relay Service 711
  • Fax: 866-610-9235
  • Mail repayments: Benefit Payment Control
    Employment Security Department
    P.O. Box 24928
    Seattle, WA 98124

Job opportunities with Employment Security  

Report benefits cheaters

  • Office of Special Investigations
    P.O. Box 9046
    Olympia, WA 98507


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