Receive your unemployment benefits by direct deposit
We can send your unemployment benefits directly to your bank or credit union account. Direct deposit is safe – no more lost or stolen checks. It’s also convenient and there are no check-cashing fees.
How to sign up
You must sign up for direct deposit online.
- Sign up when you apply for unemployment benefits. You’ll need your bank or credit union account and routing numbers. They are displayed on your check.
- If you have already applied for benefits, you can sign in to eServices. In the About me section, choose Update. Under I want to, choose Update payment information and follow the instructions.
It can take up to 14 days for us to receive account verification information from your bank or credit union. We will mail you a paper check until your account information is verified or if the information you entered does not match what your bank or credit union has on file.
Frequently asked direct deposit questions
Q. Can I apply for direct deposit if my bank is not in the United States?
A. No. Direct deposit is only available with banks or credit unions within the United States, including Alaska and Hawaii. Direct deposit cannot be sent to banks or credit unions in other countries, Guam, Puerto Rico, the U.S. Virgin Islands or American Samoa.
Q. What if I didn't sign up for direct deposit when I first filed my application?
A. You must wait at least 24 hours from when you filed your application for benefits. If you are currently receiving paper checks you can apply at any time. Once you enter your direct deposit information it stays on your claim until either you cancel or change that information, or your benefit year has ended and you have not claimed benefits for 60 days.
Q. What happens if I had direct deposit on an old claim?
A. If you file a new claim and decline direct deposit, any existing account information you had on record from a previous claim will be removed and direct deposit will be cancelled.
Q. How long does it take after I sign up?
A. It can take up to 14 days for us to receive account verification information from your bank or credit union. We will mail you a paper check until your account information is verified or if the information, or you entered does not match what your bank or credit union has on file.
Q. When is money available in my account?
A. We transfer benefits to your bank or credit union within one business day after you file your weekly claim. But it may take a few days for your bank or credit union to apply the funds to your account.
Q. I have been receiving my payment by direct deposit, but my weekly payment did not show up in my account. What do I do?
A. Please contact your bank or credit union to see if there has been any problem with your account that may have prevented the deposit. You must wait seven calendar days before we can begin to track your deposit.
Q. What if I move?
A. It is your responsibility to keep your mailing address up to date. If you do not update your address, you will not receive important information about your claim. We may deny your benefits and you will be responsible for any overpayment of benefits.
Q. Is my personal information secure?
A. Yes. Your personal information is secure. The application is through a secure Web site. If you remain on any page for 15 minutes, the application times out. Your information will not be saved and you must start over. Do not use the page-back and page-forward buttons. If you do, any information you entered is erased and you must wait 24 hours to apply. This prevents someone other than you from paging back to view your personal information. Claims center and WorkSource staff do not have access to your bank or credit union information.
Q. What happens if there is an error when keying my bank account information?
A. You are responsible for any account and routing information you enter or allow anyone else to enter for you. Any errors you make may result in direct deposit errors that you must resolve directly with your financial institution. Once payment is sent, we cannot have it returned. We are unable to correct banking information you enter incorrectly - you must correct it on the website.
Q. What if I change my account?
A. If you change your account or routing information we must again verify the new account information with your bank or credit union and it could take up to 14 days to get verification. We will mail you a paper check until your account information is verified or if the information you entered does not match what your bank or credit union has on file. You must keep your account information up-to-date. If you do not keep your account information up-to-date and benefits are sent to an old account we consider payment made to you as requested and you must resolve any concerns with the financial institution. We will send payment to the verified account number that you give us. You can change or cancel your direct deposit by following the steps below.
Q. How do I change or cancel my direct deposit?
A. Sign in to eServices. In the About me section, choose Update. Under I want to, choose Update payment information and follow the instructions. If you cancel your direct deposit and later decide you again want payment by direct deposit, you must reapply and we would have to again verify the information with your bank or credit union.
Q. How long will direct deposit last?
A. Direct deposit will automatically be cancelled if your benefit year has ended and you have not claimed benefits for 60 days. If you want direct deposit cancelled at any other time, you must go online and cancel it when you no longer want the information attached to your unemployment claim.
Q. Will I get direct deposit payment receipts in the mail?
A. Typically no. We will send you a receipt only if we have an important message for you for that specific week.