Unemployment Insurance webinars

We offer webinars that provide you an opportunity to learn how to manage your claim in eServices and hear subject matter experts answer frequently asked questions about unemployment benefits and the CARES Act extensions.

To respect individual confidentiality, it is important to point out that this is not an opportunity to answer questions about individual or personal situations.

This webinar will be conducted using WebEx. For issues connecting to the webinar, contact Webex Support. We can not provide technical assistance.

Choose webinar topic and when you would like to attend:

Registration is free

How to file your weekly claim

None scheduled at this time

Applying for unemployment benefits

3:30 to 4:30 p.m. Wednesday, Jan. 20 | Register

Restarting your unemployment claim

10 - 11 a.m., Thursday, Jan. 21 | Register

General questions and answers
about unemployment benefits

11 a.m. to noon Friday, Jan. 22 | Register

Webinar agenda


  1. Introduction
  2. Topic of webinar
  3. Questions via chat (if time allows)

How to attend

  1. Click the link above to register for your chosen date and time through Eventbrite.
  2. After registering, find a link to the webinar by clicking the ticket for your event, and then the option to  "View Links".
  3. At the meeting time, click "View Links" in Eventbrite to launch the webinar.

Click here to download detailed instructions.

Previously recorded sessions

Applying for new unemployment benefits - It's highly recommended that you watch this webinar before you fill out your unemployment benefits application. It guides you through the process of applying on eServices.
English: Presentation (.pptx)   |  Video recorded session

Submitting weekly claims - Guides you through the process of submitting a weekly claim via eServices.  It also explains some various “week summary” screens and what various items tell you.
English: Presentation (.pptx)  |  Video recorded session 

Restarting an unemployment claim - Guides you through the process of restarting an unemployment claim if you have not filed for weekly benefits in five or more weeks.
English: Presentation (.pptx)  | Video recorded session

Unemployment general questions - Informs you on how you can use your eServices account to get information or answer questions yourself.  Also includes a question and answer session near the end.
English: Presentation (.pptx)  |  Video recorded session

Unemployment benefits for self-employed - Guides you through the process of filing for both regular UI benefits and the expanded pandemic benefits.  Special emphasis is given towards situations for those that are self-employed, independent contractors, gig economy workers, LLCs, S corporations, and sole proprietors. (Some of the content of this presentation may be slightly dated but the overall process is still applies)
English: Presentation (.pptx)  |  Video recorded session 

Unemployment benefits and Pandemic Unemployment Assistance (PUA) – Guides you through the process of applying for both regular unemployment benefits and the expanded pandemic benefits. 
Russian: Presentation (.pptx)  |  Video recorded session (Some of this content may be slightly dated, but the overall process still applies.)