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Unemployment insurance webinars

We offer recorded webinars that provide you an opportunity to learn how to manage your claim in eServices and hear subject matter experts answer frequently asked questions about unemployment benefits. 

We use Webex to conduct our webinars. For technical help, contact Webex Support. 

Webinar videos and presentations

Our webinars can help you avoid mistakes while applying for benefits, filing weekly claims or restarting your claim. 

Presentation (English)  |   Video of recorded webinar

How to file your weekly claim

Guides you through the process of submitting a weekly claim via eServices.  Explains “weeks summary” screens and what various items on the screens tell you.
English: Presentation (.pptx)  | Video 

Applying for unemployment benefits

This presentation will show you how to use our online eServices application to apply for unemployment benefits. We take you through the process of providing the personal and employment information needed to complete your application. We also will discuss important eligibility rules and processes.

Video: 

Watch with subtitles:

English: Presentation (.pptx) 

Restarting your unemployment claim

If you have applied for unemployment benefits in the past year and then stopped claiming benefits for a period of time, this presentation will show you how to restart that claim, if you need benefits again. We will show you how to do this using your online eServices account.
 

Video:

Watch with subtitles:

English: Presentation (.pptx)  

More recorded sessions

Navigating eServices and general unemployment questions
English: Presentation (.pptx)  |  Video recorded session

Applying for unemployment benefits and filing weekly claims - Explains how to apply for benefits and file weekly claims online through eServices. Includes resources and help finding answers to questions. 
Spanish: Presentation (.pdf) 

Restarting an unemployment claim - Explains how to reopen an inactive claim online through eServices. Includes resources and help finding answers to questions.
Spanish: Presentation (.pdf)

Filing weekly claims - Explains how to file weekly unemployment claims online through eServices. Includes resources and help finding answers to questions.
Spanish: Presentation (.pdf)