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  • Unemployed worker contacts

    Contact information for unemployed workers Questions? Check here first We are experiencing extremely high call volume and longer than normal wait times. Please consider these resources before calling: Technical support for eServices eServices User Guide COVID-19 Page Unemployment page Handbook for Unemployed Workers   General job seeker questions: Live chat on the WorkSource website about employment and training services Talk...

  • About eServices for employers

    About eServices for employers eServices is a secure website for conducting much of your Employment Security Department business. To use it, you’ll first need to create an eServices account, which requires several steps. Please read this page before starting the process. This also will help you sign in and navigate. The more you know, the easier it will be! In eServices, you can: 1. Manage your employees’ unemployment claims Reply to inquiries, including questions about employees who were...

  • Phone application questions

    Questions we ask when you apply by phone Here are all of the questions and prompts you may hear when you apply for benefits by phone. Initial introduction and instruction Answer all questions truthfully. Failure to provide accurate information could result in errors on your claim. You will hear an introduction and with some valuable information. Please listen to all of it so you can make sure the choice you make is correct. Welcome to the Washington Unemployment Claims Center and Automated...

  • COVID-19 (coronavirus) rulemaking response

    COVID-19 Emergency Rules    All pandemic era emergency rules have expired. Information on emergency rules that were adopted permanently is available here. Emergency rules listed here are for historical reference only.    DescriptionOn Saturday, Feb. 29, 2020, Gov. Jay Inslee proclaimed a State of Emergency in Washington regarding COVID-19 (coronavirus). The proclamation directs agencies and departments to support the state Department of Health and...

  • 1099-G information

    Your 1099-G tax form The 1099-G is a tax form for Certain Government Payments. ESD sends 1099-G forms for two main types of benefits: unemployment and family leave. Unemployment benefits. Every January, we send a 1099-G form to people who received unemployment benefits during the prior calendar year. If you received unemployment benefits during 2023, you will use this form to file your taxes. Family leave benefits. For more...

  • Worker Profiling and Reemployment Services

    Worker Profiling and Reemployment Services Overview The Worker Profiling and Reemployment Services (WPRS) system was established nationwide following the 1993 enactment of Public Law 103-152. The law required state employment security agencies to profile new claimants for regular unemployment insurance (UI) benefits to identify those most likely to exhaust their regular benefits and refer them to reemployment services to promote a faster transition to new employment. In response to legislation...

  • Unemployment eligibility for workers

    Unemployment eligibility for workers The decision to allow or deny benefits is based on the information provided to us. That’s why it is so important for you as an employer to provide your side of the story in a timely manner. We review all documentation and fact-finding in the case. Fact-finding is any verbal or written communication with us that relates to the separation, such as phone interviews we conduct and responses to notices we send out. We then weigh the available information,...

  • Strikes and labor disputes

    Strikes and labor disputes A labor dispute is a strike or lockout. Striking workers generally are not eligible for unemployment benefits. Workers locked out by their employers are generally eligible for unemployment benefits. We determine eligibility for unemployment benefits on a case-by-case basis for workers in a labor dispute. Apply for unemployment benefits, and keep filing your weekly claims while you are waiting for our decision. You may be considered on strike if: Your union is on...

  • ESD Agency FAQ

    Employment Security Department - Agency FAQ     What are Employment Security's office hours?  We are open 8 a.m. to 5 p.m., Monday through Friday, except on state holidays....

  • Training Benefits application

    Training Benefits application How to apply for Training Benefits To apply for Training Benefits, we encourage you to visit your nearest WorkSource Employment Center. Staff can give you one-on-one assistance in applying for Training Benefits and answer questions you may have about pursuing a new career. You can download an application packet, get one at your nearest WorkSource, or call the unemployment claims center at 800-318-6022 (Monday – Friday from 8 a.m. – 4 p.m. except...

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