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• Paying back your overpayments

  Paying back your benefit overpayment What if I do not repay my overpayment? We may file a lien in Superior Court against your real or personal property to secure the debt if your account becomes past due.  This could result in a garnishment of your wages or bank account.  We may deduct from your federal income tax-refund or lottery winnings. Filing for bankruptcy may not remove your responsibility to repay the debt. What if I can’t afford the minimum monthly payment?...

• Sign up for direct deposit

  Receive your unemployment benefits by direct deposit Please note: You may choose to receive your unemployment benefits by direct deposit or on a debit card. Prior to choosing how you would like to receive your benefits, you must review the debit card disclosure information that explains all the fees relating to the benefits card program.  How to sign up You must sign up for direct deposit online. Sign up when you apply for unemployment benefits. You’ll need your bank or credit...

• Have this information ready

  Have this information ready You need to provide us with the following information, whether you apply for unemployment benefits online or by phone. The online application system logs out after 15 minutes of inactivity, so please save frequently. The phone system will also hang up after a short period of inactivity. So please have your information ready! Your Social Security number. Your name (as shown on your identification document) and birthdate. Your citizenship status. If you're not an U...

• Guidance - Pandemic Unemployment Assistance (PUA) eligibility questions

  Guidance for answering the Pandemic Unemployment Assistance (PUA) eligibility questions This page will help you answer questions on the Pandemic Unemployment Assistance (PUA) application and weekly claims. The PUA program expired on the week ending Sept. 4, 2021.   If you never applied for PUA but believe you have past weeks to claim You can apply through Oct. 6, 2021, but the week ending Sept. 4 is still the last payable week for PUA benefits. That means, if you...

• UI customer service one stop

  UI customer service one-stop      IS THIS YOUR FIRST TIME APPLYING FOR UNEMPLOYMENT BENEFITS? If so, please first visit our Unemployment section to learn more about unemployment benefits.  You will find answers to most of your questions, including: What are unemployment benefits? How do you know if you're eligible? What is the application process? What do you do after you apply? HAVE YOU ALREADY APPLIED FOR UNEMPLOYMENT?...

• Moving in or out of Washington state

  What to do if you’ve worked in or are moving to another state Where should you file your claim? If you have not worked in Washington during the last 18 months you cannot apply for unemployment benefits in Washington or file weekly claims in Washington state. You must file your claim with one of the state(s) where you worked in the last 18 months. Contact each state where you worked to find out your claim options for those states.The only exceptions are if you were in the military...

• Complex UI assistance callback scheduler

  Schedule a callback from a Claims Center agent - complex issues UPDATE Due to overwhelming demand, we have temporarily removed the callback scheduler. All previously scheduled calls will be honored. Please see the resources below to help answer your question. Technical support page: For help setting up an account or recovering your password. Unemployment page: For general information about unemployment. COVID-19 page: For up to date information about our response to...

• Basic UI assistance callback scheduler

  Schedule a callback from a Claims Center agent - basic issues UPDATE Due to overwhelming demand, we have temporarily removed the callback scheduler. All previously scheduled calls will be honored. Please see the resources below to help answer your question. Technical support page: For help setting up an account or recovering your password. Unemployment page: For general information about unemployment. COVID-19 page: For up to date information about our response to...

• Contact information for employers

  Contact information for employers    General tax information and forms 855-829-9243 Persons with hearing or speaking impairments can call Washington Relay Service 711 Mailing addresses  Paid Family & Medical Leave Website: PaidLeave.wa.gov Email: paidleave@esd.wa.gov   Bankruptcy notices P.O. Box 9046Olympia, WA 98507(U.S. Postal Service only. No UPS or FedEx) Email: esdgpbankruptcyunit@esd.wa.gov  Find tax-related contact information and...

• Phone application questions

  Questions we ask when you apply by phone Here are all of the questions and prompts you may hear when you apply for benefits by phone. Initial introduction and instruction Answer all questions truthfully. Failure to provide accurate information could result in errors on your claim. You will hear an introduction and with some valuable information. Please listen to all of it so you can make sure the choice you make is correct. Welcome to the Washington Unemployment Claims Center and Automated...