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  • SharedWork claimant FAQ

    SharedWork employee/participant questions I have tried to apply for unemployment benefits online, but am having trouble. Can someone help me? Yes. Call our customer service for technical assistance, 800-752-2500, option 1. Or go to your employer representative at your place of business to complete and submit a SharedWork Employee Application.   I forgot my PIN number. Can you help me?Of course! Call SharedWork 800-752-2500, option 1 to get immediate help. How do I qualify for...

  • General employers FAQ

    General FAQ for employers   How can I read and reply to requests for information about my employees who have applied for benefits? Two ways: You can access letters and notices we’ve mailed to you and respond to requests for information online using&#160...

  • SEAP frequently asked questions

    Self-Employment Assistance Program (SEAP) frequently asked questions Eligibility Q. What is the Self-Employment Assistance Program (SEAP)?A. In 2007, the Washington legislature decided that self-employment assistance programs help unemployed individuals and create new businesses and job opportunities. State law (RCW 50.20.250) allows unemployment-insurance claimants identified as likely to exhaust their regular unemployment benefits the opportunity to enroll in self...

  • Overpayments

    Unemployment overpayments and collections Pandemic-era overpayment waivers Updated March 28, 2024 You may have received an overpayment of unemployment benefits during the pandemic — between Feb. 2, 2020, to Sept. 4, 2021 — but don’t worry. We’re here to help! We want to waive overpayments for people who qualify. And, if you’ve already paid us back, and we waive your overpayment, you’ll likely get a refund! We’ll review your case soon, but you can help by...

  • Benefit denials and appeals

    Benefit denials and appeals If you disagree with a decision we’ve made about your unemployment benefits, you can appeal that decision. The best way to do that is through eServices. After logging in, select your claim and navigate to the “Decision” status tab. Look for the decision you want to appeal and choose “Appeal.” We may ask you for additional information about your claim.  What can I appeal? Examples of decisions...

  • Thurston County profile

    Thurston County profile by Jim Vleming, regional labor economist - updated May 2022 Overview | Geographic facts | Outlook | Labor force and unemployment | Industry employment | Wages and Income | Population | Useful links | PDF Profile copy  Overview Regional context Thurston County is located on the southern end of Puget Sound in Western Washington, referred to as the South Sound. It is the seventh smallest county in the state, but...

  • Frequently asked questions (FAQ) on UI benefits

    Frequently asked questions (FAQ) on UI benefits   Many of your questions can be answered by referring to the Handbook for Unemployed Workers.   General Q. What are unemployment-insurance benefits?A. Unemployment benefits partially replace your regular earnings and help you meet expenses while you look for another job. They are not based on financial need. While receiving benefits, it’s your responsibility to get back to work as quickly...

  • COVID-19 business information

    COVID-19 business information Employment Security can help Washington’s employers weather the financial impacts of COVID-19.  During the pandemic, federal and state government moved rapidly to respond to COVID-19. A lot has changed. See questions and answers about legislation and new rules that affect employers. How Employment Security is responding A series of emergency rules will relieve the burden of temporary layoffs, isolation and...

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