Check out the updated unemployed worker's handbook

Released on

You can now find our updated Unemployed Worker’s Handbook in many languages on our website. Learn about your rights and responsibilities when you apply for benefits.

This handbook uses plain language to summarize detailed information from the unemployment benefits section of our award-winning website. Read our news release about the award. Input for the new handbook includes insights from Unemployment Navigator community-based organizations. See a list of these organizations on our website.

You can download the digital handbook in these languages:

With the digital handbook, you can select topics in the table of contents to go directly to the topic. Key words are linked to definitions of terms we use to talk about unemployment benefits. We understand that unemployment insurance is not a common topic for customers!

If you need a printed copy of the handbook

Printed handbooks in English and Spanish are available at most WorkSource offices across the state. Use the WorkSource locator on the WorkSource website to find a center near you.

You can call the Unemployment Claims Center at 800-318-6022 to request a copy. For current Claims Center hours, please check our contact page. We receive many calls. You might experience long wait times.

If you need the handbook in an alternate format

Please contact us:

For help in other languages

We offer free help in different languages for people seeking benefits. For help in other languages, call 800-410-0758.

Basic support information is available on our language help page in these languages: