Check out the unemployed worker’s handbook to learn about claimant rights and responsibilities when applying for benefits.

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We understand that some customers prefer to review our handbook to learn about claimant rights and responsibilities and basic information about applying for benefits. The handbook uses plain language to summarize detailed information from the unemployment benefits section of our website. 

With the digital handbook, you can select topics in the table of contents to go directly to the topic. Key words are linked to definitions of terms we use to talk about unemployment benefits. 

You can download the digital handbook in these languages:

Want a printed copy of the handbook?

Printed handbooks in English and Spanish are available at most WorkSource offices across the state. Use the WorkSource locator on the WorkSource website to find a location near you.

You can call the Unemployment Claims Center at 800-318-6022 to request a printed copy. For current Claims Center hours, please check our contact page

Need the handbook in an alternate format?

Please contact us:

Need help in other languages?

We offer free help in different languages for people seeking benefits. For help in other languages, call 800-410-0758.

Basic support information is available on our language help page in these languages: